1

A tutorial on business process improvement

Year:
1997
Language:
english
File:
PDF, 1.28 MB
english, 1997
2

Learning from incidents: from normal accidents to high reliability

Year:
2006
Language:
english
File:
PDF, 1.61 MB
english, 2006
6

Using customer motivations to reduce peak demand: does it work?

Year:
2004
Language:
english
File:
PDF, 255 KB
english, 2004
22

Scheduling outpatient appointments in a dynamic environment

Year:
1996
Language:
english
File:
PDF, 1.28 MB
english, 1996
28

Rolling Horizon Appointment Scheduling: A Simulation Study

Year:
2002
Language:
english
File:
PDF, 210 KB
english, 2002
33

Using client-variance information to improve dynamic appointment scheduling performance

Year:
2000
Language:
english
File:
PDF, 250 KB
english, 2000